New: More Flexible Subscription Model 📢

Today we're excited to announce several big improvements to LaunchNotes' subscription notification system!

Landing Today

Yesterday afternoon we rolled out an improved subscription model. This model, which controls the underlying mechanics that create notifications for subscribers, is a core part of the LaunchNotes platform, and our engineers (special shoutout to Bryce!) have put a lot of love into this update.

We provided an overview of these changes last Friday, but in case you missed it, the full recap is included below:

What's New with Subscription Notifications

More targeted communication

In our ongoing effort to improve the #signal-to-noise ratio we've updated one of the rules that determines who should be notified when a new announcement is published.

Old Subscription Model: An announcement with no categories and no roadmap items selected sends to all subscribers

New Subscription Model: An announcement with no categories and no roadmap items selected sends to no subscribers

Need some help or additional details? Review our knowledge base article. 

More reliable notifications for subscribed items

In our new subscription model, subscribers are more reliably notified when an announcement is published that includes at least one matching category or roadmap item.

We've identified and addressed a case in which it would have been possible for a subscriber to not receive a notification for a roadmap item to which they had subscribed. This would happen if they were not subscribed to one of the announcement’s selected categories. 

We also identified and addressed a case in which, in rare circumstances, a subscriber could be notified about the same announcement twice.

Better control from the subscription management page

We’ve also brought subscribed roadmap items to the subscription management page to give users a full picture of their notification preferences in one central location. 

Users can now easily remove roadmap items that are no longer relevant, or quickly navigate to your page's roadmap and subscribe to additional items.

Share Your Thoughts

Confused about the changes? Thrilled that these subscription changes are live? Tired of all our emojis? Let us know!

You can leave feedback on this announcement, or get in touch with us at support@launchnotes.com.