Customer insights
Administration
New: bulk import feedback and ideas into LaunchNotes
Announcing a new, no-code feature to import feedback into LaunchNotes: you can now import thousands of feedback records into LaunchNotes to be efficiently categorized across multiple fields, including ideas, ensuring none of your feedback is lost or forgotten, and the most impactful feedback and ideas are being shaped and actioned for building.
Feature Friday - February 17: Announcing universal search and navigation for the management portal
Today, we’re pleased to announce the v1 release of our universal search and navigation feature for those who enjoy the speed and convenience of a keyboard shortcut, helping you find what you’re looking for, or getting you to where you want to go in LaunchNotes, much, much faster.
Announcements
Customer insights
Roadmap
Administration
Feature Friday - January 13: Bug fixes, search improvements, and Early Access for Conversations
We've addressed and remediated some bugs, made some improvements to the search functionality on a public page, and we're also happy to announce that our Early Access Program for Conversations for feedback will be kicking off next week.
Announcing LaunchNotes' SOC 2, Type II certification
LaunchNotes is proud to announce we have completed SOC 2, Type II certification, an in-depth examination of our systems and controls, demonstrating our commitment to having the necessary controls in place to mitigate the risks related to enterprise-grade security, availability, confidentiality, and integrity.
Customer insights
Administration
Take your customer feedback to the next level
In January, we plan to run an Early Access Program (EAP) for a new feedback management feature: "Conversations for feedback" - a new way to discuss, refine, and shape feedback with external clients and internal teams. Subscribe to the roadmap item to join the EAP.
LaunchNotes: 2022 Year in Review
As we close out 2022 we have a lot to celebrate! It was a year of incredible growth, product momentum, and strong collaboration across our team, with our customers, and throughout the broader community, we serve.
Take a look at the 30+ major releases and feature upgrades we shipped in 2022 to significantly expand the capabilities of the LaunchNotes product success platform.
Winter innovation week at LaunchNotes kicks off a December to remember
Last week, we unleashed the entire LaunchNotes team to focus on some ideas they’ve been dying to bring to life. We’re over the moon to share the highlights from LaunchNotes’ second innovation week of 2022 and hope you’re as excited as we are in the potential of these ideas.
Drive actionable insights at scale with automated topic modeling and product analytics
Today we're pleased to announce two more massive improvements to the LaunchNotes platform: Automated topic modeling and a new executive-level analytics dashboard. Together, these two new capabilities will empower product teams to instantly see and act on opportunities at both ends of the product development lifecycle.
Introducing AI-powered sentiment analysis, domain and subscriber info panels, and more!
Today we’re excited to announce a slew of new features that will drive substantial improvements in your ability to: 1) surface valuable customer data across individual users and organizations; 2) glean quality insights from subscriber activity, engagement, and feedback; 3) ensure you’re always prioritizing the most important work based on customer needs and sentiment, even at scale.
Announcements
Embedded widgets
Customer insights
Notifications
Roadmap
Administration
Feature Friday - October 28: Bernie, the AI assistant, weekly bug fixes, and next week’s major releases
We have a few updates before you sign off for the weekend: Last week we introduced an AI assistant to automate and accelerate the creation of announcements–from ideation to beautiful draft–in seconds. We also zapped some bugs this week and we're putting the final polish on some major releases, shipping next week.
